Warranty

Throughout the entire warranty period, the company will eliminate any malfunctions, and if necessary, replace defective parts.

Window warranty service

Warranty service

Throughout the entire warranty period, the company will eliminate any malfunctions, and if necessary, replace defective parts. Our specialists are ready to perform diagnostics, replace the glass unit, repair or install new hardware, eliminate sagging of balcony doors, and adjust the correct operation of mechanisms.

We will help restore the functionality of your windows so that they once again delight you with their reliability and comfort. Submit a repair request, and we will quickly solve your problem!

Rehau window care instructions
Rehau Window Care Instructions
PDF. 1.8Mb

Examples of Some Warranties

Glass Units:

  • Name Warranty Period
  • Glass units. Our glass units are assembled using advanced technologies and can withstand critical loads. If, however, the irreparable happens and they fail, we are ready to replace them with new ones* completely free of charge.
    * - does not apply to glass units with stained glass, decorative elements, film, non-rectangular shapes (does not include delivery and installation)

Windows and balcony PVC doors, loggia from PVC REHAU:

  • Name Warranty Period
  • Plastic windows, Balcony units. 5 years
  • Sliding aluminum 60 mm: House-Plus system 5 years
  • Entrance and inter-office PVC doors REHAU 2 years

Free warranty on additional elements:

  • Name Warranty Period
  • PVC window sills (window sill operating instructions) equal to window warranty period
  • Tin drip edges equal to window warranty period
  • Mosquito nets 1 year
  • Glass unit overlay 1 year

Free warranty on services:

  • Name Warranty Period
  • For installation work using the SetFull system 5 years
  • For installation work using the SetEco system 2 years
  • For slope installation work without product installation 2 years

These warranty obligations include: quality of fastening elements, parts and systems, ensuring rigid fixation of products, compliance with the location and configuration of fastening elements, tightness of the installation seam. Free warranty implies product service in case of detection of defects related to: materials from which it is made, locking hardware, glass units, PVC profiles, rubber seals, mechanical and welded joints, window sills, tin drip edges, PVC slopes, as well as proper functionality of sashes and fittings (provided installation of window and door units, window sills and slope finishing is done by the Seller or a third party recommended by them).

The specified warranties imply warranty service for the Product: 1) in case of detection of defects related to materials from which it is made: locking hardware (provided service according to Operating Instructions), glass units, profiles, rubber sealing, mechanical and welded joints, window sills, aluminum and tin drip edges, PVC slopes.

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All prices are in euros and include VAT and delivery costs. Crossed-out prices correspond to the original product prices according to the manufacturer's recommended retail price (if available). In case of prepayment, prices and offers will be valid for 7 days from order confirmation; subsequently, they will be subject to change. Delivery zone: Spain.

Colors, glazing, and sizes may differ from images. Image realism is not guaranteed.

Some products and related images in videos may contain discontinued items and information.

1 Production times may be increased under certain circumstances (e.g., special design, company holiday periods, etc.). For technical reasons, we cannot account for these extensions when calculating production times. Due to external circumstances in the procurement of raw materials such as steel, PVC, and wood, the production time of your order may be increased. Please keep this in mind. This does not give you the right to demand changes in contractual prices or the possibility of terminating the sales contract.

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