Ventanas Fraktal

Warranty

Last updated: January 06, 2025

In case the products we supply have any defect, the following conditions will apply:

For new doors and windows supplied, the warranty is valid for 5 years, regardless of whether you placed the order as a private individual or as a business partner.

For other products supplied through our Ventanas Fraktal online store, the warranty period for individuals is two years, and for business partners — one year.

The warranty period begins from the date of product delivery.

We do not provide any warranties beyond the statutory warranty conditions for the products supplied.

Detailed information about warranty conditions can be found in our General Terms and Conditions (sections 10 and 12), which you can review in more detail on our website terms and conditions.

All prices are in euros and include VAT and delivery costs. Crossed-out prices correspond to the original product prices according to the manufacturer's recommended retail price (if available). In case of prepayment, prices and offers will be valid for 7 days from order confirmation; subsequently, they will be subject to change. Delivery zone: Spain.

Colors, glazing, and sizes may differ from images. Image realism is not guaranteed.

Some products and related images in videos may contain discontinued items and information.

1 Production times may be increased under certain circumstances (e.g., special design, company holiday periods, etc.). For technical reasons, we cannot account for these extensions when calculating production times. Due to external circumstances in the procurement of raw materials such as steel, PVC, and wood, the production time of your order may be increased. Please keep this in mind. This does not give you the right to demand changes in contractual prices or the possibility of terminating the sales contract.

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